Repair & Calibration Services

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Overview

Today’s fast-paced, technological environment, requires that quality, throughput, and cost effectiveness are maximized in order for your business to thrive. TEGAM realizes that your test instruments are indispensable to your company and directly affect the success and profitability of your business.

Regular evaluation and calibration of instruments with NIST-traceable standards pays dividends because it optimizes the performance of your test instrumentation. This ensures that your quality level meets or exceeds your customers’ expectations, maximizes productivity, and lowers operating costs.

All TEGAM service and calibration services meet or exceed the performance criteria for accuracy and reliability as defined in the MIL45662A and ANSI/NCSL Z540-1-1994 calibration standards. In addition, we are accredited in accordance with ISO/IEC 17025:2005 from A2LA as specified in the certificate number 2018.01.

Click here to view a summary of our certificates and accreditations.

Does TEGAM Offer Support For Your Instrument?

TEGAM designs, develops, and manufactures a broad line of test, measurement and calibration equipment. In addition to providing exceptional repair and calibration service for the products manufactured by TEGAM, TEGAM offers calibration & repair service for a large number of products formerly manufactured by Tektronix, Weinschel, Eaton, Electro Scientific Industries, (ESI), Gertsch, Keithley, Singer, Pragmatic Instruments and more. To find out whether TEGAM can provide you with the service that you need, please visit our Support Status Directory, where you can look up the service & support status of your instrument by model number. You can also contact TEGAM by phone, 440.466.6100, or complete the RMA Request Form for service information about your product.

Preparation For Shipment To TEGAM

We take pride in our commitment to customer service and product support and wish to provide you with the best quality of service possible. In order to do this, it is necessary to clearly document the nature of service that is required for a particular instrument. There are certain steps that you can take to expedite the repair and/or calibration of your instrument. IF these steps are taken, TEGAM can assure you that we will deliver our product services to you in the most efficient manner possible.

RMA Number

Notice: Before Shipment to TEGAM, please contact us for an RMA tracking number
Contact a TEGAM customer service representative to obtain an RMA (Return Material Authorization) number. This number is extremely important and is necessary to track your instrument during the service cycle. Either contact TEGAM by phone, 440.466.6100 or complete the RMA Request Form.

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