Support

Repair & Calibration Services

Regular evaluation and calibration of instruments with NIST-traceable standards pay dividends because it optimizes the performance of your test instrumentation. This ensures that your quality level meets or exceeds your customers' expectations, maximizes your productivity, and lowers operating costs. Learn More

RMA Request Form

We take pride in our commitment to customer service and product support and wish to provide you with the best quality of service possible. In order to do this, it is necessary to obtain an RMA Number and clearly document the nature of service that is required for a particular instrument. Please complete an RMA Request Form prior to shipment.

Support Status Directory

TEGAM designs, develops, and manufactures calibration, test and measurement equipment. In addition, TEGAM manufactures and offers calibration & repair service for a large number of products formerly manufactured by Tektronix, Weinschel, Eaton, Electro Scientific Industries, (ESI), Gertsch, Keithley, Singer, Pragmatic Instruments and more. We take pride in our commitment to customer service and product support. Learn More

Accreditation and Certification

TEGAM, Inc. is accredited by the American Association for Laboratory Accreditation (A2LA) to ISO/IEC 17025 - 2005 "General Requirements for the Competence of Testing and Calibration Laboratories". TEGAM, Inc. also operates our lab in conformity with ANSI/NCSL Z540 - 1 - 1994. Learn More

TEGAM, Inc. has received a Product Quality Assurance Notification (PQAN) from UL Demko under Annex VII of Directive 94/9/EC (ATEX) of the European Parliament. This notification is documentation of TEGAM's capability to manufacture products for application in potentially hazardous environments under an approved Quality System. Learn More

Product Forums

TEGAM is always committed to customer service and product support.  One additional way that TEGAM is accessible is through our forums to enable customers to discuss TEGAM Instruments and Applications.

Product Manuals

TEGAM's Product Manuals may be found by searching for the product name and the word manual or by directly visiting the webpage associated with a particular product and clicking on the relevant documents tab.  TEGAM attempts to have all manuals available on our website.  If you do not find the manual that you are searching for please contact us at sales@tegam.com so that we may provide the manual to you.